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NG – Downloads
This is a fully functional 40-day evaluation version of PaperCut NG. After using PaperCut NG for the defined trial period, you must purchase a license to unlock the program, or remove the evaluation version from your system(s). Trial extensions are available on request.
If you have less than five user accounts on your network domain, you may continue to use PaperCut NG free of charge after the trial period.
Like to be notified of new releases? Subscribe to the release news feed
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Upgrading existing installations
Existing Users of PaperCut NG, see the upgrade instructions in the knowledge base.
If you have any questions, please email us at support@selectec.co.uk. Release history can be seen just below download links.
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The PaperCut NG Implementation Guide is written for IT managers and network administrators deploying PaperCut NG on a medium to large network. Right-click on the link and choose “Save Target As…”. |
Size: 425KB
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The PaperCut NG User Manual is an essential download. It contains the technical information necessary to get PaperCut up and running. The application download below includes the online user manual. Right-click on the link and choose “Save Target As…”. |
Size: 8MB
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Windows
The PaperCut NG installation program for Windows. This installer also includes the user manual, the client software for Windows, Apple Mac OSX and Linux workstations, and the Linux binaries to support Linux based secondary servers. |
10.1 (Build 9802)
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Mac OS X
The PaperCut NG installation program for Mac OS X servers (the system hosting the print queues). This installer also includes the user manual and the client software for Windows, Apple Mac OS X and Linux workstations. PaperCut NG for Mac OS X has received had a lot of great feedback and ideas from the Mac community. If you have suggestions for how we can improve PaperCut, please let us know. |
10.1 (Build 9802)
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Linux i686 and x64
The PaperCut NG installation program for Linux i686 (32-bit) or Linux x64 (64-bit) servers running CUPS or Samba print queues. This installer also includes the user manual and the client software for Windows, Apple Mac OSX and Linux workstations. Important: Please ensure you download the correct version for your operating system architecture. We recommend reading the quick start guide before installing. |
10.1 (Build 9802)
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Novell i686 and x64
The PaperCut NG installation program for Novell OES Linux (SP1+) servers running iPrint, CUPS or Samba print queues. This installer also includes the user manual and the client software for Windows, Apple Mac OSX and Linux workstations. Important: Please ensure you download the correct version for your operating system architecture. We recommend reading the quick start guide before installing. |
10.1 (Build 9802)
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Release History
25 February 2010 – PaperCut NG 10.1 (Build 9802)
New features:
- Displaying a pop-up message if a user forgets to select duplex on large jobs.
- Showing statistics on the environmental impact on large jobs via a fancy popup dialog.
- Prompting the user to confirm large jobs before printing.
- Automatically routing large jobs to more efficient high volume printers
- … and much much more!
Enhancements:
- CSV reports with date and time representations will now be automatically recognized by popular spreadsheet applications.
- Support for monitoring locally attached printers on Novell networks. Remote queues mapped via IPP are now ignored so only locally attached printers are detected.
- The “Microsoft Office Document Image Writer” virtual printer is ignored by default on secondary server installs.
- Improved documentation on how to set up PaperCut in a Novell cluster.
- Improved the PDF version of the user manual – smaller font, less paper! (But you weren’t going to print it, were you?)
- Improved error message when server-command is attempted to be run with non-elevated privileges under UAC on Windows 2008/Vista.
Fixes:
- Fixed issue where the user client may in some situations consume excessive CPU if the –minimized option was turned on.
- Fixed a problem in Web Print where PDF files produced by OpenOffice may timeout with unknown error.
- Eliminated the “stale session” error that may have occurred when administrators attempted to log in using Microsoft Internet Explorer.
Printer compatibility improvements:
28 January 2010 – PaperCut NG 10.0 (Build 9546)
This is a major release. Please check the Upgrade Policy for upgrade eligibility. This release also contains a database upgrade and administrators should factor this into their upgrade plan.
New features:
Enhancements:
- Improved admin login speed when multiple admins login simultaneously.
- Various documentation improvements including areas such as Web Print, clustering, SSL key generation and Find Me Printing.
- Improvements to Find Me Printing and load balancing to handle a mix of color and grayscale physical printers. Now if the destination physical printer is configured as a “Grayscale Printer” all jobs released to this printer will be logged and charged as grayscale.
- Find Me Printing with web based release: when there is only one target queue when releasing a job, the queue is no longer automatically selected. This is important in some cases to provide the user information about where their job is going.
- Users’ balance is no longer displayed in the Jobs Pending Release section of the user web interface if users are not allowed to view their balance.
- Improved error reporting when using
server-commandor the XML web services APIs. - Fixed problem with Web Print when the maximum upload size was set to exactly 2048MB.
- Improved support for Windows 64-bit systems via the updated 64-bit add-on pack.
- Updated 3rd party libraries and components providing improved performance and reliability.
- Streamlined the initial setup wizard by removing the module selection step. This step was redundant for the majority of organizations.
- Various improvements to debug logging to assist diagnosing problems.
Fixes:
- Fixed problem in Web Print that could allow two instances of the Web Print process to run simultaneously. This would result in subtle problems and confusing behavior.
- Mac/Linux: Fixed issue where administrator printer error notifications may not have worked with CUPS print queues.
- Improved robustness of submitting Web Print jobs when the system clocks of the primary server and sandbox server are significantly skewed or in different timezones.
- Fixed error when creating and enabling new shared accounts based on a disabled template account.
- Improved integration with Mac print queues to avoid sending multiple print notifications to the application server.
- Linux: Improved reliability of print job canceling/refunding when jobs fail to print using CUPS printer classes on old versions of CUPS.
- Mac: Addressed permissions issue on the server log directory that may result in new logs not being created in selected situations.
Printer compatibility improvements:
23 December 2009 – PaperCut NG 9.8 (Build 9360)
This is a bugfix release for PaperCut NG 9.8, and contains the following changes:
Enhancements:
- New option to alert users by email when their refund requests are processed.
Fixes:
- The advanced client now uses a case-insensitive sort to improve the ordering of accounts that contain a mix of uppercase and lowercase characters.
- Improved web service proxy code and examples on how to use the PaperCut XML Web Services API.
- Fixed regression that caused slow analysis of PostScript spool files when using page-level color detection.
22 December 2009 – PaperCut NG 9.8 (Build 9347)
This release includes improvements for print servers running CUPS 1.4, such as Mac OS 10.6 and recent Linux distributions. Customers with such print servers should update to this version when possible.
Enhancements:
- Improved low toner notifications to clearly separate which printers are newly low in toner and those that have been notified previously. Also added a new option to only send the low toner notification email when there is at least one new printer that is newly low on toner.
- User client: new option
default-account-pinto specify a default PIN/code to be pre-entered on the account selection pop-up. - Improved user manual documentation for configuring Web Print in sandbox mode.
Fixes:
- Improved support for print servers running CUPS 1.4, such as Mac OS 10.6 and recent Linux distributions.
- Fixed PAM configuration issue that may have prevented Unix Standard authentication working on Mac OS 10.6.
- Improved stability of print provider when analysing very large Canon spool files.
- Fixed error running the Printer Environmental Impact report.
- Fixed problem when displaying the pending printer refunds which could cause the paging controls to not work as expected. E.g. the paging controls may not appear even though there was more than a page of refund requests.
- Fixed display problems with Simplified Chinese text in the Windows installer.
- Fixed a problem that could stop the user client from closing when the
Exitmenu was selected.
Printer compatibility improvements:
19 November 2009 – PaperCut NG 9.7 (Build 9159)
New features:
Enhancements:
- Improved performance for large sites by tuning server configuration based on system specifications and architecture.
- User manual:
- Added to the manual a new end-user information sheet about using Web Print.
- Improved documentation for configuring Find Me Printing for redirecting jobs between servers.
- Shared account security can now be used to control access to PIN/code charging as well as for selecting accounts from a list. This feature provides enhanced security for sites that use short shared account PIN/codes.
- Added many new filters to reports and tables throughout the application, making it possible to display new or different data combinations.
- Added more details to various reports when exported as CSV.
- Print queues with the same IP address but different LPR port names now appear as different devices in the device-level reports.
- Internet control: The Squid ACL helper now has an option to invert the allow/deny logic. This can make it easier to integrate the helper into existing ACL rule sets.
- Icons in the shared account list now indicate disabled accounts.
- The user web interface Jobs Pending Release screen now automatically refreshes periodically.
- Improved support for running the print provider as a non-system (and non-admin) account.
Fixes:
- Fixed issue where Mac Standard user directory and user authentication may not work on Mac OS 10.6.
- Tuned memory configuration to avoid low memory errors that may occur at some large sites.
- Fixed issue that could cause multiple authentication pop-ups for very large print jobs when the authentication timeout was set to “For this job only”.
- Web Print jobs may now be submitted to unauthenticated print queues without requiring additional authentication. This allows the same print queues to be used for both Web Print and regular printing.
- Fixed a problem importing users from Active Directory org units that contain slashes.
- Allow importing users from Active Directory with usernames that begin with hash (#).
- Changed MySQL database creation process to create tables using the preferred InnoDB table type.
- Fixed a problem that could occur after defining a very long list of preferred accounts via the advanced account selection pop-up.
Printer compatibility improvements:
8 October 2009 – PaperCut NG 9.6 (Build 8924)
This is a bugfix release for PaperCut NG 9.6, and contains the following changes:
New features:
Enhancements:
- Improved support for CUPS 1.4 (used in Mac OS 10.6 and up-to-date Linux systems).
- Improved detection and logging of problems when CUPS print jobs fail (Linux and Mac).
Fixes:
- Fixed problem that could cause the incorrect date ranges to be used when running one-click reports.
- Web Print:
- Fixed issues with the wizard for users with automatic charging to shared accounts or some of the more unusual account selection settings configured.
- Fixed problem uploading documents to a non-Windows primary server from a Windows workstation using IE6.
- Fixed problems handling jobs with document names that contained non-ASCII Unicode characters.
- Improved detection of Adobe Reader popping up a license agreement window when trying to print a job (can happen after initial configuration if the admin hasn’t acknowledged the agreement).
- Corrected “enabled on X printers” text on the Options tab not including virtual queues.
- Fixed problems that can occur when performing edits of users, accounts and printers across multiple browser tabs/windows.
- Fixed an issue on Novell OES Linux where a print queue with hold/release enabled may not be able to accept a backlog of more than three jobs at a time.
- Fixed problem that would allow limited admins without the “edit user” right to use the “Re-apply initial user settings” feature.
- Fixed problem viewing the iPhone user web interface.
28 September 2009 – PaperCut NG 9.6 (Build 8855)
This is a bugfix release for PaperCut NG 9.6, and contains the following changes:
Enhancements:
- Enabled virtual queues (Find Me Printing and load balancing) for use with Web Print.
- Improved memory allocation on PPC based Macs, resulting in better performance on this platform.
- Improved Slovenian translations.
- Mac: Performance improvements when analyzing very large PostScript jobs.
- Group selection lists in the admin interface now all include “Enlarge” links next to them, for sites with very long group/OU names that all start the same.
- Shared account list report in CSV now includes the parent account code on each line.
- Added feature to allow real-time lookup of a user’s card/ID number in an external database.
Fixes:
- Introduced workaround for long-standing Windows bug that resulted in network connectivity issues and non-paged pool memory leaks at some large sites.
- Fixed problems using the new print job refund requesting features when running PaperCut on an Oracle database.
- Fixed problem preventing print jobs from being manually refunded when the cost had been rounded for display.
- Fixed problem using Web Print for users who had the manager mode pop-up enabled.
- Fixed problems with Find Me Printing when the print queue name contained non-ASCII Unicode characters.
- Web Print: Fixed problems handling jobs with document names that contained non-ASCII Unicode characters.
- Fixed problem that could cause the Web Print service to stop unexpectedly.
- Fixed issue on CentOS x64 running CUPS that may have prevented PaperCut from working with particular backend types.
- Improved Web Print support when using the sandbox method with a Linux primary server.
Printer compatibility improvements:
15 September 2009 – PaperCut NG 9.6 (Build 8761)
New features:
Enhancements:
- Faster detection of printer errors for Find Me Printing and printer load balancing, preventing jobs being sent to an errored printer sooner.
- Ad hoc and scheduled printer reports now support filtering to a set of printers rather than just one. E.g. a printer summary report can be scheduled for sending to a department head, showing just the printers in their department.
- New bulk user operation option for deleting users, e.g. to delete all users with no balance.
- Updated the embedded web server library (Jetty) for improved reliability and robustness.
- Updated database connection pooling component to provide more efficient use of DB connections.
- When editing a print log, added the ability to change the associated account from personal to a shared account and vice versa.
- More detailed printing statistics in the web/JSON APIs.
- Added an option to enable log web requests in NCSA HTTPd format. This will log both user web requests and all web service requests.
- On Windows workstations using Novell client software and a generic Windows account: the client tool now detects the Novell username automatically and uses this in preference.
- Improved error reporting in batch user import when the import file is in an invalid format.
- Add support for Cyrillic characters (e.g. Russian) in PDF reports.
- Mac: Added a convenient way to increase the amount of memory allocated to PaperCut.
- The config editor now displays the SMTP and LDAP passwords in HTML form password mode.
- Added simple web services example code for the PHP language.
- Added more examples for batch/shell scripting server-command.
- The Linux installer will now automatically detect and warn if SELinux is enabled. SELinux may prevent CUPS queue integration.
- Log remote IP address to the App. Log when calling the web services API with a bad authentication token.
- Improved translations for most languages. New complete Russian translation.
- New application icons for improved look on Windows Server 2008.
- Various user manual improvements.
Fixes:
- Fixed bug that prevented charge rates from working (advanced account selection popup or manager mode popup) where rates contained commas (if numbers were higher than 1,000 and in countries using a comma as the decimal separator).
- Fixed problem applying shared account invoice options to print jobs when users are configured to “Automatically charge to a single shared account”.
- Improved error detection on printers that “re-errored” (errored, cleared, errored again) in the space of a few hours.
- Fixed problem when using Find Me Printing or load balancing to redirect jobs to printers containing an ampersand (&).
- Fixed error raised when running the Shared account print/copy breakdown – summary report.
- Novell: Improved importing of users from eDirectory when the user’s LDAP structure contains unusual information (e.g. duplicate CN fields).
- Minor change to resolve a situation where very small jobs on Novell OES Linux may be left in a held state.
- Fixed the department and office filters on the User List report.
- Fixed the status filters when exporting/creating a report from a print log.
- Allow large paper surplus charges greater than 100%.
- Improved accuracy of environmental impact reporting based on feedback from environmental experts in the Paper-Less Alliance.
- When a workstation is configured to login as an unauthenticated user, do not send low balance notifications to to the user client.
- In the user client, do not remember the previously selected account between user logins (when using popup authentication).
- Fixed problem in LDAP environments associating new users (created on demand) with groups if the LDAP username is defined in uppercase.
- Novell: Improved retrieval of printer hostname information from iPrint when a hostname (and not an IP) address is used.
- Fixed rare crash bug in PostScript analysis code.
- Fixed issue that prevented editing a print job on certain very specific configurations.
- Removed restriction preventing a shared account having the same name as a user account.
- Improved explanation of options available in the release station configuration file.
- Fixed
set-printer-propertyserver-command. - Improved error reporting and reliability when the application database is unavailable when the PaperCut application server starts.
- Changed formatting of the hours used field in the CSV internet usage reports to work around an Excel bug.
Printer compatibility improvements:
25 June 2009 – PaperCut NG 9.5 (Build 8168)
New features:
Enhancements:
- Improved the charge rates functionality to allow additional cost adjustment types, including per job and per page adjustments. The charge rates feature has been renamed to cost adjustments. Cost adjustments may now be defined at both the global and printer level. This simplifies the configuration when all/most printers have exactly the same adjustments.
- More flexible quota custom scheduling options, including wildcards for the year and month.
- Added support for importing user card numbers from the Active Directory description field.
- The frequency of administrative email error alerts is now configurable via the Options tab.
- Display the username of the logged in user in the release station.
- Add support for sending WinPopup/msg notifications from Windows Server 2008.
- The ad-hoc report department and office filters now accept entering multiple values (a comma separated list), allowing reports to show data from several chosen departments or offices.
- Added a new filter to the user list page to show users who do not belong to any groups.
- New client tool option to disable notification area balloon tips (and use dialog boxes instead).
- The user web interface will now indicate when a user’s printing is disabled.
- The icon next to users in the user list now indicates when a user’s account has been disabled.
- When an invalid line is detected in a shared account import file the warning message now lists the associated line number.
- Added an option to expand the group selection list on shared account security settings so that very long group names can be displayed.
- Improved documentation regarding setting up PaperCut in a clustered server environment.
- Log the IP address of failed login attempts in the application log.
Fixes:
- Improved reliability of pop-ups and notification delivery on networks using IPv6 and IPv4 concurrently.
- Improved stability on Novell OES Linux.
- Improved reliability of Find Me Printing and job redirection on Novell OES Linux.
- Improved reliability of Find Me Printing on servers using virus scanners that can interfere with the print job redirection.
- Fixed issue in the web based release station where status messages would not disappear.
- Fixed problem displaying web widgets and Vista gadgets in regions that use a comma as the decimal separator.
- Improved user client authentication pop-up reliability for Mac workstations using an HTTPS proxy.
- Fixed a rare case where a driver bug may have incorrectly caused a job to be flagged as partially printed – not refunded.
- Improved reliability of restoring database backups that contain invalid unicode characters.
- Fixed an issue that could cause installation on Linux systems to take a long time.
- Fixed problem running the Shared Account List CSV report with a large number of accounts.
- Fixed a potential issue that could occur when PaperCut connects to SQL Server before SQL Server has fully initialized.
- Fixed issue where the “last updated” date shown in the database statistics area on the About page may not be correct.
- Fixed possible issue on Linux in the setup wizard when detecting what kinds of user directories are available.
- Fixed various documentation and interface wording and typos.
Printer compatibility improvements:
29 April 2009 – PaperCut NG 9.4 (Build 7770)
New features:
Enhancements:
- New filter options on the Printer tab for showing all printers on a particular server and/or only enabled/disabled printers.
- Added the ability to customize the messages used in the client tool. More details in this KB article.
- Added the Bulk account actions… link to the Account Details page.
- Display a tool-tip help when hovering the mouse over the report format icons (PDF, HTML, CSV).
- Improved display of server-command help.
- Various documentation improvements.
- Improved translations for Chinese, Croatian, Dutch, German, Spanish and Portuguese.
Fixes:
- Linux: Fixed warning message displayed when installing Linux distributions that use dash as their default shell (e.g. Ubuntu).
- Group based reports previously did not display statistics for users who have been deleted (but existed during the report period). Statistics for deleted users are now included in group based reports.
Printer compatibility improvements:
15 April 2009 – PaperCut NG 9.3 (Build 7651)
New features:
additional-groups.txt file.Enhancements:
- The office and department fields will now be imported when synchronizing PaperCut with an LDAP server.
- New advanced option for bulk user actions: apply operation to users whose balance equals a given amount (to complement the existing less than and greater than options).
- New filter options for ad-hoc reports, including parent account name and parent account PIN/code options on shared account reports, and department and office options on others.
- Allow a job to be canceled from the advanced account selection popup by closing the dialog (rather than pressing the
Cancelbutton). - New filter option for the User List: show only disabled or enabled users.
- Introduce a filter for the Shared Account List with several filter options, making it easier to find particular shared accounts. Also allow searching for shared accounts by code in the quick find box.
- Add an example for calling the web services API using Python.
- Add an option to the user client config file to specify the default account selected when the standard account selection popup is shown. The previous account selection is now also remembered and used as the default selection the next time a popup is shown.
- Added the ability to copy charge rate settings between printers.
- New server-command and web services API to run a batch user data import. This can be used to schedule an update of user data from a text file, for example after user data has been updated by a third party system.
- New server-command and web services API to delete a printer, or all printers on a specified server. This can be used to batch delete printers after a print server migration.
- A log message is now written to the App. Log when a print job times out after being in a hold/release queue too long.
- Scheduled reports now include the report date range in the email subject and body.
- Smoother animations in the web interfaces.
- Updated Chinese, French, German, Portuguese and Spanish translations.
Fixes:
- Don’t allow access to the Schedule / Email Reports page if a limited administrator does not have the Access reports section right.
- Fixed the user client to correctly display the “Register new user” link when internal user registration is enabled.
- Improved client print popup reliability for sites with inaccurate DNS servers.
- Fixed problem that could occur when using a custom currency sign and a custom number of decimal places.
- Fix problem running the report Group printing – printer job type summary.
- Allow virtual print queues to be selected when specifying administrator rights and when displaying jobs in the web based release station.
- When looking up shared accounts by PIN and there is a sub-account with a globally unique PIN, require the use of the parent PIN to charge to it (e.g.
123-456instead of just456. - Fixed the user web interface defaulting to the interface for mobile devices when using the Opera browser.
- Fixed issue running reports in a Turkish locale. Did you know that an uppercase
iis notIin Turkish? - Fix PDF reports not displaying some Slovene characters.
- Linux installer: make sure
whichis installed. Yes, some distributions leave it out. - Improved our spelling ability.
Printer compatibility improvements:
26 February 2009 – PaperCut NG 9.2 (Build 7345)
This is a bugfix release for PaperCut NG 9.2, and contains the following changes:
Fixes:
- Windows: Fixed a problem that would cause the user client task-tray icon to be disabled when run with the “–silent” option.
- Improved support for running PaperCut on a MySQL database.
- Mac/Linux: Fixed a problem when using “Mac/Unix Standard” user source. This could cause PaperCut to miss one user or group from the user sync.
- Mac/Linux: Improved support for Samba 3.3 as a user source.
- Fixed problem with the Internet usage graph.
Printer compatibility improvements:
12 February 2009 – PaperCut NG 9.2 (Build 7214)
Enhancements:
- Import full user details from AD/LDAP (e.g. email, full name, etc) when user accounts are created on first print. Previously this was only done overnight.
- Improved SNMP toner-level detection for network printers.
- The Shared Account List CSV report now includes the users/groups access permissions.
- The Print List CSV report now includes the printer serial number.
- Improved LDAP logon authentication for sites with complex LDAP structures.
- The user client now includes an option to disable the task tray icon on Windows.
- Improved the default print denied notification messages.
- A user friendly error message is now displayed when an external database connection cannot be established on start-up.
- MySQL is now a supported external database option (See external database support policy).
- Added a quick link to the PaperCut knowledge base on the “About” page.
- Various documentation improvements.
- Updated French, Czech and Dutch translations.
Fixes:
- The group access control on printers now support the “[Internal Users]” group.
- Fixed a problem with Excel/CSV where some numeric values were not exported properly in some European regions.
- Fixed a Microsoft Word data access warning message that may display when running the TopUp Card Wizard with Word 2007.
- Improved the Mac user client logon hook script to ensure that any existing/zombie user client processes are stopped when a new user logs in.
Printer compatibility improvements:
27 January 2009 – PaperCut NG 9.1 (Build 7117)
New features:
Enhancements:
- Optimized the creation of on-demand user creation with systems with many groups.
- Improved toner detection on various printer makes and models (e.g. for devices that use custom SNMP extensions).
- Improved SNMP device-type detection for network printers.
- Enhanced the “Group Details” screen so the number of group members is conveniently listed. Also added a “quick link” to display the members of the group.
- Improved handling of offline/errored printers for load balancing and Find Me printing.
- Improved handling for LDAP directories with aliased user entries.
- Added a new advanced option to disable LDAP alias dereferencing. This can offer performance benefits in some large LDAP environments.
Fixes:
- Fix corrupted file included in the Mac installer that caused Windows clients and release stations to fail to start.
- Fixed 30 second delay establishing a HTTPS connection to PaperCut when running Firefox 3.
- Various improvements in all areas to address the errors most commonly reported via the “Report this error” feature.
- Correctly auto-detect the “Portuguese (Portugal)” language for users in Portugal.
- Linux: Improved installation to handle systems where /dev/null is not writable by the ‘papercut’ user.
Printer compatibility improvements:
6 January 2009 – PaperCut NG 9.0 (Build 7022)
Special Notes:
This is a major release. Please check the Upgrade Policy for upgrade eligibility. This release also contains a database upgrade and administrators should factor this into their upgrade plan.
Payment Gateway Users: Please note that this version is not compatible with old versions of the PaperCut Payment Gateway. If you are using PayPal or other banking gateway via the Payment Gateway add-on, upgrade the gateway to the latest version immediately after installing version 9.
New features, enhancements and fixes:
Enhancements:
- Account popup option to charge print jobs to another user is now off by default.
- Automatic overnight user import now enabled by default.
Fixes:
- Fixed a problem with notification emails in non-English languages.
- Fixed broken manual link in printer details page.
Printer compatibility improvements:
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