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Posts tagged web print
Known Issues with PaperCut v10
Feb 22nd
Version 10.0 build 9546
If the client software is started with the --minimized option and the account selection popup is enabled, in some rare situations the client may consume high CPU until the window is focused in the foreground. This issue only affects the Windows operating system. A patch is avaliable if required. The alternate solution is to temporarily remove the start --minimized option.
Web Print users may experience issues when printing PDF files generated in Open Office that have a Title added to the document properties. To work around this issue the author of the PDF can unselect Display document title under File -> Export PDF -> User Interface when creating the PDF document.
PaperCut on Debian Linux (netbase 4.39-4.40)
A change in the above Debian version update breaks networking in many applications. The PaperCut application server may fail to start and/or fail to accept connections (i.e. cannot access the web interface). There is contention over whether the change is a bug or the right thing to do. More information and a workaround (set net.ipv6.bindv6only=0) are available in this Debian bug report:
http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=560238
Web Print – monitor printing from laptops, wireless devices and anonymous users.
Jan 25th
Web Print is PaperCut’s unique and industry leading solution to manage the growing need for printing from laptops, wireless devices and anonymous users. As a core feature of PaperCut, Web Print enables printing from user-owned devices without the overhead of installing printer drivers and managing server authentication.
Web Print resolves this complexity by allowing users to upload common document formats such as PDF and DOC via a simple web interface, printing the document on a user’s behalf. No client software or drivers are required. Users simply follow an easy three step process:
Web Print jobs queued in progress
1. Selecting a printer
Users first select the printer they would like to print their job to. PaperCut will automatically generate a list of printers that are available, or alternatively the list may be overlayed with a map, floor plan or site plan. Maps and plans can easily be created with free tools in standard formats such as HTML or SVG, or exported from applications such as Microsoft Office Visio.
Selecting a printer
2. Choosing print options
Next the user selects print options. The administrator may also allow access to shared account charging features, equivalent to the options available to desktop users with the PaperCut client tool.
Charging to a shared account
3. Uploading the document
The user selects and uploads the document to be printed. The upload may be done over a secure SSL connection. That’s it – no client software, drivers or special configuration required!
Remember this is included in PaperCut at no extra cost, grab a trial from our download page and try it out.
PaperCut MF 9.6 (Build 8855)
Sep 28th
This is a bugfix release for PaperCut MF 9.6, and contains the following changes:
Enhancements:
•Enabled virtual queues (Find Me Printing and load balancing) for use with Web Print.
•Improved memory allocation on PPC based Macs, resulting in better performance on this platform.
•Improved Slovenian translations.
•Mac: Performance improvements when analyzing very large PostScript jobs.
•Group selection lists in the admin interface now all include “Enlarge” links next to them, for sites with very long group/OU names that all start the same.
•Shared account list report in CSV now includes the parent account code on each line.
•Added feature to allow real-time lookup of a user’s card/ID number in an external database.
•CBORD Payment Gateway: Improved support for using release stations and copier devices when using the CBORD live/on-demand transfer mode.
Fixes:
•Introduced workaround for long-standing Windows bug that resulted in network connectivity issues and non-paged pool memory leaks at some large sites.
•Fixed problems using the new print job refund requesting features when running PaperCut on an Oracle database.
•Fixed problem preventing print jobs from being manually refunded when the cost had been rounded for display.
•Fixed problem using Web Print for users who had the manager mode pop-up enabled.
•Fixed problems with Find Me Printing when the print queue name contained non-ASCII Unicode characters.
•Web Print: Fixed problems handling jobs with document names that contained non-ASCII Unicode characters.
•Fixed problem that could cause the Web Print service to stop unexpectedly.
•Fixed issue on CentOS x64 running CUPS that may have prevented PaperCut from working with particular backend types.
•Improved Web Print support when using the sandbox method with a Linux primary server.
Printer compatibility improvements:
•Improved page size detection when printing custom sizes with InDesign on the Mac.
Copier / Device Integration:
•Sharp OSA:
•Fixed problem that displayed users as “Unrestricted” if they had a negative balance. This would only be displayed if overdrafts were enabled that allowed the user to continue copying even after their balance was negative.
9.6 Satisfies 896 Votes
Sep 15th
In the latest round of our Vote for a Feature survey we’ve received thousands of votes. Thanks to all those who have contributed. We’ve listened to your feedback and polished off the top two most requested features:
1.Driver-less printing for wireless clients
Version 9.6 introduces a new solution to help manage wireless and laptop printing: Web Print. Web Print allows users to print by simply uploading documents using a standard web browser. No client software or driver installation is required. Web Print provides a simple way to enable printing for laptop, wireless and anonymous users without the overhead of installing printer drivers and managing server authentication.
2.Renaming printers
Printers can now be renamed via the admin interface. This can be useful after renaming a print queue in the OS or after migrating a print queue to a new system.
Another highly requested feature added in this release is print job refund management. If a user finds that some or all of their job wasn’t printed, e.g. due to a paper jam or toner problem, they can now easily request a refund via the user web interface. Administrators can be notified of pending refund requests via email and attend to them via the admin interface.
Remember your votes count so keep the feedback coming! As always the full list of changes can be found in the release history for PaperCut NG, PaperCut ChargeBack and PaperCut MF.
PaperCut MF 9.6 (Build 8761)
Sep 15th
New features:
•Web Print: Web Print is a driver-less printing service that allows users to print by uploading documents from a web browser. No client software or driver installation is required. Web Print provides a simple way to enable printing for laptop, wireless and anonymous users without the overhead of installing printer drivers and managing server authentication.
•Refund Management System: Print job refund management tools have been added to PaperCut. If a user finds that some or all of their job wasn’t printed, e.g. due to a paper jam or toner problem, they can now easily request a refund via the user web interface. Administrators can be notified of refund requests via email and approve or deny them via the admin interface.
•Added the ability to rename printers. This can be useful after renaming a print queue in the OS or after migrating a print queue to a new system.
•New payment gateway module for RBS WorldPay’s Business Gateway Plus service.
•New payment gateway module for CBORD’s Odyssey range of card systems.
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